At FaucetExpress, we take pride in not only offering a wide range of high-quality faucets and fixtures but also ensuring that they reach our customers' homes all across Canada and the United States in a timely and efficient manner. Our commitment to exceptional customer service extends to every step of the shopping experience, including the delivery process.
Fast and Reliable Shipping
We understand that when you order a new faucet, sink, or fixture for your home, you want it delivered promptly and in perfect condition. That's why we've partnered with trusted shipping providers to offer fast and reliable shipping options to all Canadian provinces and territories.
Careful Packaging
The journey from our warehouse to your doorstep can be a long one, but we take every precaution to ensure your order arrives in pristine condition. Our products are carefully packaged to protect them during transit, minimizing the risk of damage.
Specialized Packaging (Large & Fragile Items)
Large and fragile items require special attention when it comes to packaging. We've invested in high-quality, customized packaging materials designed to protect these products during transit. Our packaging experts take great care in ensuring that each item is securely wrapped and cushioned to prevent any damage. Further, we have partner with the bast carriers to help schedule deliveries and assist in unloading heavy shipments.
Dedicated Customer Support
Our commitment to customer satisfaction doesn't end when you place your order. If you have any questions or concerns about your delivery, our dedicated customer support team is here to help. Contact us by phone, email, or through our website, and we'll assist you promptly.
Track Your Order
We believe in transparency. When you place an order with us, you'll receive a tracking number, allowing you to monitor your package's journey from our warehouse to your doorstep. You'll always know where your order is and when it's expected to arrive.
Returns and Exchanges
While we strive to provide you with the best products, we understand that sometimes a return or exchange may be necessary. Our return policy is designed to be hassle-free, ensuring that you have a positive shopping experience with us.
Feedback and Improvement
We value your feedback. If you've had a positive experience with our shipping service or if there are areas where we can improve, please let us know. Your feedback helps us enhance our services and better serve you in the future.
In conclusion, at FaucetExpress, we're not just about selling faucets and fixtures; we're about delivering an exceptional shopping experience from start to finish. When you choose us, you're choosing a trusted partner that goes the extra mile to ensure your products arrive safely and on time, no matter where you are in Canada.
Thank you for choosing FaucetExpress for all your faucet and fixture needs. We look forward to serving you and making your home improvement dreams a reality.