Reviews

Based on 44 reviews
95%
(42)
5%
(2)
0%
(0)
0%
(0)
0%
(0)

My original sink came damaged but FaucetExpress remedied the issue very quickly and sent a replacement. Both sinks were delivered in 2 days. Very impressive during the Christmas season.

Terrible choice in shipping services

I can't review as it was shipped with Canada Post, I'm beyond discussed with service from Canada Post, I have still not received this faucet.

Hi Jamie, we apologize in the delayed shipment as Canada Post has been experiencing slowdowns across all services this winter season. We have already reached out to Canada Post about numerous orders if we can increase the speed at our own expense.

Looks like your order has been delivered! Thank you for taking the time to leave a review as we appreciate all types of feedback to improve our service.

Hard to find faucet

Found this hard to find roman bath faucet to match existing theme in current bathroom. Delivery was a bit slow, but worth the wait. Looks great!

Gorgeous sink

This sink is amazing. It is the perfect dark colour to provide some contrast to the lighter tones in my kitchen. The sink is deep and undermount so keeping counters clean and getting all my dishes done is easy. I also had a great experience with Faucet Express and they helped ensure my sink was here in time for my counter template. 10/10 service. Highly recommend.

Excellent Service, Price, and Product Selection

I had a great experience ordering our Blanco sink. We have not installed it yet but I did check it over when it arrived and there were no scratches. I was initially a bit nervous ordering such an expensive item online from an online distributor. I was impressed with how well wrapped the product was (double boxed) and how quickly the product arrived (within 10 days of ordering it). This sink ended up being less expensive than obtaining it locally through a dealer where I live. We plan on ordering all of our faucets from this company as well.

Riobel 4358C- 3-jet hand shower

Great item

Nice Sink

Very nice sink. Quick delivery and awesome customer service. I will definitely use them again in the future.

Amazing service and fast delivery

I was ready to buy a soap dispenser for my sink that matched my Blanco faucet but before I did, I reached out to ask about the opening size in my sink. Good thing I did, not only was I about a buy the wrong sized dispenser, I had the wrong colour to match my faucet. The customer service was excellent. They asked a couple questions and ensured the dispenser I added matched and fit properly. It arrived a couple business days later and I installed it in about 5-10 minutes. Love it!

Great shower system

I received my product very quickly, it looks and works great. Very happy with the company and the product

Great work

Fully satisfied!

Very happy about this product, excellent quality and excellent service from Faucet Express

Gerberit. Flush valve

Great product just as described!

Blanco 400890- PRECIS U Super Single, Undermount, SILGRANIT®, Anthracite

Great Purchase

We ordered two of these after having a good experience with this brand and model in the past. Communication from FaucetExpress was great and we will order from them again in the future.

Amazing Customer Service

The item that I wanted showed as being out of stock but staff went above and beyond to find the item and create a custom cart for me to complete the order. The product just arrived and I can't wait to install it once our renovation is complete. 5 star service.

Replacement Newform Faucet

Thanks for the quick reply to the emails and for finding us a replacement faucet. Excellent service.

Love the tap

R
Kohler 76330-BN- Shower arm with 3-way diverter
Roberta or Lloyd Checknita
Great Add to our Bathroom Reno

The configuration of this shower arm with the 3-way diverter next to the wall gives a very slick look to our shower arrangement. The hose to the hand held wand is against the wall. Nice!

Incredible Product

By far the best addition I made to my bathroom. I researched several bidet seats and Icera iWash came out on top. Not to add the price for this product is way better than any alternative from another manufacturer. 10/10 would recommend

Great service and a great website

Everything I ordered came quickly and the price was excellent

Toto Waslet 350+

Well above average service, quick response to several queries and competitive pricing made for a positive buying experience on a fabulous product.
I did a lot of research on the product. It is worthy of a five star rating. There is always an ultimate example of every manufactured article and this combination has to be considered a contender for that honour.

Delta Soap Dispenser

Very happy with this Delta dispenser, better quality than the one we pulled out. FaucetExpress was quick to answer my inquiry and there service was quicker than stated on this special order. One thing I would like to mention is that when the order is a special order, that should be stated before asking a person if they want it as some people need the item now, not six weeks from now. I was only notified that it would take quite a while after I enquired about it and it was paid for. I wasn't in a hurry so it didn't matter for me.

Hi Don,

Thank you for taking the time to leave us a review. We appreciate your feedback and will work on better communicating to our customers about special orders in the future. Once again, thank you for shopping with FaucetExpress.ca!

Best regards,

FaucetExpress.ca