At our staff takes every effort possible to keep all items in stock. Unfortunately, due to high demand for certain products, there may be times where we are out of stock. In the unlikely case this may occur our expert staff would notify you immediately with an updated estimated time of arrival. is equipped with a 37,000 Sq ft. warehouse which allows us to purchase our products in immense volume. When buying in high volume we receive a further discount from our supplier, unlike other plumbing providers. This allows us to return these savings to you! offers free shipping on all items over $49. See our Shipping Info page for more details. *Some items may incur additional charges. has two main fulfillment centers. One in Western Canada (BC) and Eastern Canada (ON). Additionally, some products are shipped directly by the vendor.

Please refer to our Shipping Info page for any information on shipping. also provides a tracking number with all orders so customers can monitor the progress of their shipment. is privileged to have a dedicated and knowledgeable staff with over 20 years experience in the plumbing industry. If there is something you are specifically looking for contact us and we will be more than help you track it down, provide you with a quote, and an estimated time of arrival. recommends all of their products be installed by a certified plumber. Fortunately, our team is lucky enough to include professional certified plumbers who will be more than happy to provide assistance or advice.

Please refer to our Refund Policy page for any information on returns/exchanges/refunds.

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