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Where is my order shipping from?

We strive to fulfill your order as quickly as possible and depending on the item's availability, it will be shipped from the closest fulfillment center in either BC, AB, or ON. Additionally, some items may be shipped directly from the manufacturer to your shipping address. For items that are not readily available in our fulfillment center, we source them from our secondary warehouses, which may require an additional 3-5 business days for shipping. Fragile items are repackaged for safe transportation.

What is your return/exchange/refund policy?

Please refer to our refund policy page for any information on returns/exchanges/refunds.

For automatic updates on your order status, please use our Order Tracking service.

An order confirmation email is sent immediately after placing your order. Please check your inbox, including your spam folder, to see if you have received an update from us. A tracking number will be sent once available.

One-Stop Bath & Kitchen Store

From commercial to residential, bathroom to kitchen, we offer hundreds of bath and kitchen products. We are the best at finding what you need!

Free Delivery

Our two shipping centers are located in British Columbia & Ontario, which gives us easy access to ship items throughout Canada. Free delivery in Canada on orders over $75

Dedicated Support

Our team has over 30 years of experience in the plumbing industry, so if you have technical questions about our items or need a recommendation we are ready to help.

Best Price

If you think a competitor has beaten us on price, please advise us and we will happily match the price for you!

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